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Terms & Conditions

Delivery

Australia Post

Phone: 137 678
http://www.auspost.com.au/track/

TNT Express

Phone: 13 11 50
http://www.tntexpress.com.au/interaction/asps/trackdtl_tntau.asp

Things to consider

Delivery Time

Please select your state for delivery times

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Delivery

Nationwide wide shipping.
We use Australia's largest and most reliable freight companies to deliver your goods.


20kg and under

Australia Post (Nationally)

Small orders under 20kg will generally be delivered via Australia post Eparcel service.

Your consignment details will be emailed shortly after your order is shipped.

Please visit http://www.auspost.com.au/track/ to track and trace your order.

Express Post (Nationally)

When completing your order you will have the option to choose express post. This option is only available for item 1 kg and under.

If you require express post for an item above 1kg, please contact our support staff for more information.

 

Above 20kg

TNT Express (Nationally)

Orders above 20kg will generally be delivered via Australia's largest freight company TNT Express.

Please visit - http://www.tntexpress.com.au/interaction/asps/trackdtl_tntau.asp to track and trace your order.

Please use your order number located on the right hand side of your invoice.
Example # (2322222) as your customer reference number.
Alternatively your consignment number will be emailed to you shortly.

Phone TNT Express on 13 11 50 if your item has NOT arrived by the specifies times below.




 

IMPORTANT MUST READ:


- For quick delivery it is highly recommended that a WORK ADDRESS or PO BOX ( items under 5kg) is selected. If these cannot be provided then provide a HOME ADDRESS where SOMEONE is available to accept and sign for delivery between 9am - 5pm Monday to Friday.
- If no one is home to sign for the order it will be delayed and/or returned back to the couriers dept. Further shipping charges will apply should Go Easy Online need to re-ship your order to you if the initial attempt to deliver was unsuccessful.



> Please note:
> All items require a signature upon delivery.
> In the interest of OH&S the below points MUST be followed:
> Item(s) cannot be taken into house or past front door.
> Large freight will require assistance in unloading.
> If you cannot assist the driver, other arrangements can be made.
> (An extra charge of $50 will apply for customers that require assistance OR a tailgate service.
> These charges will be charged to your account, please contact our customer service team on 1300 766 469 for more information.
> In some cases items may need to be picked up from your local couriers dept... (This is based on your location)





























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